About Highgate Homes

We’re a small family company that puts the customer first. The principals of transparency, fairness and honesty guide everything that we do.

We founded our company in 2009 because we knew we could do better. As long-term landlords ourselves, we knew first-hand the poor service that local agents offered. We quickly made a name for ourselves by going above and beyond. As our reputation grew, so did our portfolio – we now manage hundreds of properties for clients who discovered us through word-of-mouth alone.

Because we’ve been in the property market for forty years, we know that nothing good comes from sitting still. That’s why we’re constantly pushing forward and adjusting to the industry as it changes. We’d like to invite you to join us on our journey towards better, fairer property services.

Contact Us

Highgate Homes
349-351 Blackpool Road

Phone Number
01772 651165

Email Address

Opening Hours
Opening Hours:
09:30 – 18:00
Saturday: 10:00 – 14:00
Sunday: Closed

Meet the Team

Our staff are friendly, knowledgeable, and passionate about property. Between us, we have decades of experience in the property market and are keen to share our expertise. Please click on a staff member to find out more or to contact them directly.

picture of Faisal Hussain

Faisal Hussain

Company Director

Faisal has property in his blood – he began managing his father’s large portfolio of properties before he even turned twenty. More than a decade later, he has unmatched experience in the Preston lettings market and manages our large-scale refurbishments and developments. He holds a degree in accounting.

picture of Shaun McFaul

Shaun McFaul

Company Director

Shaun has been in sales for over 30 years and also has a long experience in management, he took his first steps into estate agency in 2014. Since then he hasn’t looked back. He is keen on sports especially cycling and running having ran 3 marathons and numerous half marathons whilst raising money for cancer relief. He also enjoys cooking in his spare time.

picture of Cristian Penel

Cristian Penel

Lettings Negotiator

Hailing from Romania, Cristian has a background in photography and broadcasting, which he has used to refine our photographic processes to make sure your property looks the best. Cristian handles most of our viewings, inventories, inspections, floor plans and has very keen eye for detail. Cristian enjoys cycling, travelling and kickboxing.

picture of Clare Bent

Clare Bent

Office Manager

Clare has a wealth of professional experience within sales, administration, and account management.

Clare is a versatile individual with a polite, pleasant and professional disposition who builds lasting relationships easily.

In her spare time Clare enjoys time with her husband and 3 children she also has a background in professional dance and amateur dramatics, she has choreographed various shows and musicals within Preston and also for various charity events.

picture of Nazakat Ali Karim

Nazakat Ali Karim DipHE

Sales Negotiator

Ali’s passion for property started in his twenties when he purchased his first property for rental purposes. He has been managing property for over twenty years now and is well versed in the business. His passions and hobbies include computing, photography and historical buildings.

Outside of the office, he is committed to education and has a Diploma of Higher Education. He has always enjoyed studying and is continually updating his skills. He is fluent in English, Urdu, Punjabi and understands a little Gujarati.

picture of Perrie Card

Perrie Card

Maintenance Team

Perrie has been with us since 2018, although he has spent many years in the building trade including managing many large projects. He is a dedicated family man with a young family and in his spare time he likes to play and watch football. He is also a keen walker and is aiming to complete the national 3 peak challenge this year. This entails climbing Ben Nevis, Scaffel Pike and Snowdon in a 24 hour period. We of course wish him all the best of luck.

picture of Marcin

Marcin Herich

Maintenance Team

Although Marcin specialises in wood work and roofing, he has mastered all aspects of the building trade in the past 5 years since arriving in the UK. Marcin is a master joiner and takes pride in his work. Known for his exacting standards. Marcin will never drop his tools until the job is done properly! In his spare time, Marcin enjoys walking, cycling and football.

picture of Declan Taylor

Declan Taylor

Office Manager

Declan joined the Highgate Homes team in October 2019 as an apprentice lettings assistant. Originally from a marketing background in the construction and property sector, Declan enjoys gaming, taking long walks and love reading all things political.


We’re raising the bar


Our aim is to provide a first class service. However, if you feel that we have fallen short and you wish to complain, we ask that you set out your complaint by email to complaints@highgatehomes.co.uk and we will respond within five working days.

Property Redress Scheme logo
Redress scheme number: PRS002418

We are members of the Property Redress Scheme.

The Property Redress Scheme is a government approved Redress Scheme who resolves complaints between Members and their consumers. The Property Redress Scheme is free to use for the complainant and further information and guidance on how to resolve complaints is available via their website. If you remain unhappy with the response received from us and have exhausted our complaints procedure, you can contact the Property Redress Scheme to ask them to investigate your complaint by clicking here.

If you are still not satisfied, you can make a further complaint to ARLA Propertymark by clicking here

Client Money Protect logo

We are members of Client Money Protect

Our client money is held in a segregated client account and is regularly audited to protect you from the potential misappropriation of funds.

Website Credits

Design and Code: Ikram Sidat
Backend: WordPress and PropertyHive
Logo Design: Oceanblue

Libraries used:
Slideout.js by Guille Paz
Fancybox 3 by FancyApps
Flickity by Metafizzy

Laptop by Zahroe from the Noun Project.
iPhone by Wilson Joseph from the Noun Project.
Profile by James from the Noun Project.
Facebook by Priyanka from the Noun Project.
Piggy by Mambu from the Noun Project.
Chain by Adrian Coquet from the Noun Project.
Sofa by virgorn from the Noun Project.
Treble Clef, Crotchet, Quver and Beamed Note by Tom Fricker from the Noun Project.